Mercedes-Benz Ranks Second in Vehicle Dependability Study
Every year, J.D. Power conducts its Vehicle Dependability Study to determine which auto brands are the most dependable. The study charts incidents of problems in new vehicle purchases over three years from 41,000 respondents. The auto brands are ranked based on the average number of problems per 100 cars reported by the respondents.
This year, with an average of 104 problems per 100 vehicles, Mercedes-Benz placed second behind Lexus in the J.D. Power Vehicle Dependability Study. As you can tell by this quote (from a press release) by David Sargent, vice president of global automotive at J.D. Power, vehicle dependability is very important to consumers.
“By combining our customer research with trade-in data, we see a very strong correlation between dependability and real-world brand loyalty,” said Sargent. “Also, we see that brands with lower dependability are likely to be shut out of a significant piece of the market, as many consumers will not even consider purchasing one of their vehicles because of concerns about its likely reliability.”
Come see all of the reliable vehicles in the Mercedes-Benz lineup at Germain Mercedes-Benz of Easton today.
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Source: Month – Feb