Customer Reviews & Testimonials
Today I purchased my first car from Mercedes Benz of Easton. I say my first because I hope it’s one of many in my future, but I truly had a wonderful experience. It was a dream of mine for many years to own a luxury vehicle and it took many more years to make it a reality, but it finally happened. I couldn’t have asked for a better person to guide me through the process as CW, and I would recommend that anyone looking at the prospect of taking that leap to go and visit him. He treated ...
We have a Smart car (Fortwo), and is sometimes difficult to get parts for. When we bought it, there was no SD card for maps. Parts Advisor Donnelle K. Ramsey was able to find us one in Germany! He is the best!
Clement is an amazing person with great energy!! He is also a true professional that knew how to tailor the deal and meet my needs. The whole process was effortless and he took care of everything. I have bought a lot of cars in my day and this was by far the best experience.
Shout out to Clement!! Great customer service and care. I would recommend him to anyone looking for a car!!
I would like to thank my sales person Clement “CW” for everything. Very welcoming from the beginning. Very knowledgeable about the vehicle I purchased, helpful and made me feel at home because I came from out of town for the car. Great place!
Cody was so helpful this morning! He’s great. Very knowledgeable and was patient in walking me through even more features to love on my new car. He made me feel at ease and provided great customer service. Experiences like this are further reassurance that I made the right decision with joining the Mercedes family.
They took very good care of us! Chris W was a pleasure to work with and communicated very well.
We own a Smart car. DREW WEINBERG knows Smart cars and helped us get ours in tip-top shape. Thanks, Drew!
We have purchased two cars from Lisa Vann from the Mercedes branch. Her customer service was unmatched anywhere we had purchased cars previously. We will only shop there from now on because of her and the whole rest of the staff. I can't say enough nice things about them.
Eric reached out at an appropriate time. He knew exactly what kind of vehicle I would be interested in and found it for me. He’s so kind and helpful. He has sold me 2 cars and both experiences have been great ones!
Chris is working machine: He’s very knowledgeable as a salesman, & he works Like a machine. If you want to get the car as soon as possible— Chris would be the man to get a hold of. Thanks Chris for make buying process smooth!!
I had a great experience getting my new car here! They made the process of trading in my old car seamless and everything was explained thoroughly, making sure that no details were left out! Credo Bizimana did an amazing job and made me feel comfortable and have a great experience there!
Came in for an oil change. Desperately needed one as I was traveling thru Columbus. Drew got me taken care of.
Had an great experience getting my 1st Mercedes today with the help of Lisa Vann! Her customer service skills were excellent!!
Jonathan was super nice. He really took care of us. He made us feel very special. He was very knowledgeable and answered every question we had. I give him an A++++
Lisa is absolutely a joy to work with. Anyone looking for a car ask for Lisa!!! She’s totally amazing!!!
I want to thank Drew at Easton Mercedes. He and the entire service team were a pleasure work with. They were very thorough and professional from beginning to end. Thanks again.
The service on my vehicle was seamless from start to finish. I felt Drew in service went over and above to make sure my visit was perfect. I would highly recommend Mercedes of Easton service and for an added bonus make sure to ask for Drew.
Jessie was great/professional in selling the Mercedes Benz. Warm welcoming to the dealership and walked me around the dealership and showed me other cars. I came all the way from Michigan. Jessie made sure that the car was absolutely clean. Jessie also provided us with beautiful souvenirs. My family and I absolutely love the car. We will definitely come back for future cars.
A truly first class car buying experience. Mercedes Easton was quickly able to deliver the exact car I wanted. Thank you Chuck, Robert and Eric Gray for your individual assistance.
Great service by Joe Struewing! Thank you for your knowledge and professionalism. We will be back in the future
Joe in service is the best, he helped me with all of my Mercedes needs
My husband and I had an amazing purchase experience as first-time Mercedes owners. Ricky was honest, attentive, and truly went above and beyond for us. We were on our way to our nephew’s birthday party and Ricky made sure to send something special for our nephew to enjoy. I can’t say enough great things about the team and especially Ricky!
Chris Anders is wonderful, great help great guy
Lisa V. She did a great job walking me through the car buying process! She has been very straightforward and patient with all of the details, I highly recommend her 👍!
The Guys in the service and part department are absolutely amazing. Especially Andy he went over and beyond to help us out here at Spectrum Motor1!!
Great experience working with Credo Bizimana!
I had an amazing experience with Credo Bizimana at Mercedes Benz of Easton! He made the car buying experience so enjoyable and easy. Thank you so very much!
Had the opportunity to work with Credo Bizimana at Mercedes-Benz of Easton for the purchase of my new car. His service and communication made the entire process extremely easy. I would highly recomend Credo and the entire team at Mercedes - Benz of Easton. Thanks guys!
Credo is a great salesperson to work with. He is attentive, no pressure, and friendly. I would definitely recommend.
Ron Roberts was very helpful & knowledgeable when it came to educating me on the car to best fit my needs! 10/10 recommend asking for him as your salesman!
We have purchase many vehicles from Eric of Easton Mercedes. He was very informative of the vehicles and help us navigate thru all of the cars features. We even contacted him later by text. He was very responsive. We will continue to purchase more vehicles from him.
Worked with "CW" . I wanted to let the dealership know how blessed they are to have him as a part of their sales team. I'd give him the highest marks possible for his service. Great job, great guy. Brent Yates
A great deal and a great car
My wife and I just purchased a new car from Mercedes Benz of Easton and worked with Jessie Jeffries, who could not have been any better or easier to work with. She made the process so simple and enjoyable and helped my wife find the perfect vehicle for what she wanted. There should be more people like Jessie in the business.
Let me start out by saying I truly hate car shopping. After a long day of looking at over a dozen cars, we came to Mercedes-Benz of Easton and were immediately greeted by Jessie Jeffreys. I liked her immediately - kind, caring and an excellent listener. She made me feel welcome, answered all my questions and showed my husband and I a few options that would fit what I was looking for. After a week of communication, Jessie found my perfect car, fitting all my requirements and budget. She even brought it to my house for a test drive around ...
During a local trip, the warning lights indicating a suspension malfunction displayed on the dash. I immediately called Roadside Assistance, and was instructed to go to the nearest Mercedes-Benz dealership for a cursory check to avoid any potential damage due to the vehicle suspension warning from the vehicle's computer. Despite a call from me and the MBUSA Customer Assistance Center, I was not able to get the local dealership to take a quick look at the vehicle. I was told to take my vehicle home and stop driving it. I then called my designated Service Manager, Chris Wilkoski, at ...
Best car buying experience I've ever had! Eric took care of me and got me a great deal made sure everything went smoothly. 👍👍
My buddy Chris W here at Mercedes Benz of Easton hooked it up big time. I’m a country artist out of Nashville and with my air conditioning going out two weeks before a 30 hour road trip. I drove 6 hours each way to get my sprinter air conditioning fixed and they had it done in less than 24 hours. If you need ANYTHING contact these guys! #countryon #teammercedes
Jessie Jeffreys is the ultimate professional. She was courteous and knowlegeable but never too pushy. Jessie even drove the car to our home to accomodate for our busy schedule. Her actions ultimately led to us buying the perfect Mercedes for our family. Thanks Jessie!
My purchase experience with Eric Gray, my sales consultant as well as Chuck and Cody was exceptional. All of them were experienced professionals who value their customers and spend quality time in dealing with them. I enjoyed my purchase experience. They are very pleasant to work with. They are patient with me and I do admire all of them. They should all be highly commended indeed.
I stopped in to have my Mercedes me connect reset , I was immediately greeted and offered a cool drink on this hot day. Cody was so helpful and pleasant to work with. He took his time to answer all of my questions and even went a step farther in showing me how to use a few features on my SUV . Cody definitely went above and beyond.
Excellent service. Great attention to detail, thorough explanations, useful advice. Chris W is highly recommended.
Purchased my 2020 GLB from another car company (competitor) in the area but they were unable to show me all the features and capabilities of my car. I hesitatingly called into Mercedes and spoke with Jessie who was more than happy to have me come in, same day! She took 45 mins to help me customize my settings and showed me all the cool tricks! I’m appreciative of her time and will be working with her in the near future with upgrades.
I had a great experience at Mercedes-Benz of Easton. “CW” was very helpful and kind during the process of purchasing of my Mercedes C300. Thank you!
A few weeks ago i had the pleasure of working with the Mercedes Benz of Easton team - Ron Roberts is an amazing person and very knowledgeable and i highly recommend seeking him out if you are in the market for a Mercedes Benz. he made me and my family feel at home and made sure he listened and addressed all our concerns. Drove away in a beautiful car within 2 hours of our arrival could not be happier! Thank you Ron and Cody for everything
Working with Chris Anders today on our sixth lease in a row I suppose says it all... great experience as always.
Ron Roberts is very professional and very easy to work with and can relate to a lot of people. I can see him going places. Thanks. Ron referring my family here.
Ron Roberts was great. He quickly helped me get my Mercedes me Connect account setup.
Ron Roberts was great to walk through the car and he was fantastic and personable! Thanks again!
My service experience at Mercedes Easton was quicker and satisfying. All thanks to Drew Weinberg who took the time to explain and help me understand what was going on and how to get it resolved. He promised that even though they are extremely busy these days, he will be on it and get it done on time and he did. Kudos to you!
Lisa Vann created a perfect experience for me with the recent purchase of my new Mercedes-Benz. I will return to Lisa. I highly recommend having her lead you on your Mercedes-Benz journey.
I had a great experience with their service department. Joe is a fantastic advisor and is very honest when it comes to the specific details. I will also say that even though my CL500 was there for three weeks for a major transmission service, Joe was very good with communicating with me about issues that were going on with programming the transmission since they put in a new conductor plate. I will also say that during those three weeks, they gave me a fantastic loaner car! I will definitely be bringing my car here again for major services!
Great Service! Drew at Service Dept did a great job taking care of my S550. Thank You!
The customer service was great. CW was amazing to talk with. Explained all the aspects and gave me confidence in what I was looking for in a car. The best representative and a great dealership.
Always top notch service, thanks Drew!!!
We worked with Chris W was very nice guy, and did a great job fixing a few issues on our car! Thank you!
Great service. Eric did a great job sending me all info and being very professional. He was very friendly and kinda person to deal with. His help was amazing thank you for your business and keeping me update on delivering my sprinter van.
Lisa Vann is an amazing salesperson. She made buying a new car easy and fun! She was so helpful and patient showing us how to use our new car. I’ve been back several times for more tutorials and Lisa is always pleasant , cheerful , and helpful. I really appreciate the great customer service!
Great experience with Drew! Quick, efficient, and knowledgeable!
The staff at MB Easton was very polite and laid back which made my buying experience a pleasure. I had several questions as a new Mercedes purchaser and Mr. Gray answered all of them without hesitation. This was my first purchase there but it won’t be my last!!!!
Great Service and accommodating
Outstanding service at MB Easton. Eric Was a great salesman and took care of all my needs. It was a pleasure shopping at MB of Easton!!!!
Credo is very professional and friendly. Would definitely recommend!
I just wanted to share the awesome interaction I had recently, with one of your sales associates. His name is Mason Hritz. He was completely professional. Mr. Hritz was courteous and very knowledgeable, concerning your automotive inventory. It was refreshing to have a “great experience” with a car sales associate, for a change!
Joe Struewing and the Easton Mercedes Benz team always take the best care of me! I’m definitely a customer for life! Thank you so much.
“Mason was my salesman and he was awesome!! From start to finish he was very professional and very down to earth…made my first luxury car experience lots of fun. He was very informative and patient with me when I kept switching which vehicle I wanted lol. All the staff were very welcoming and professional… thanks !!”
Mason hritz got me a great deal. I highly recommend this dealership
Lisa & the team were awesome at helping us choose our first Mercedes. She answered all of our questions and made sure we were comfortable and informed.
Inviting and welcoming place. The staff, Credo is great 👍. Friendly atmosphere.
Jesse was very helpful in helping me to find the right car for me. She is very knowledgeable and very professional. I would recommend all of my friends and family to her.
Lisa V was incredibly helpful during the buying process. Highly professional and welcomed me to my first Mercedes! Would highly recommend to anyone in the market. Thanks Lisa!
Credo Bizimana is awesome to work with !!
Absolutely an AWESOME EXPERIENCE! Jessie Jeffrey’s made the car buying experience so easy. We drove from Indianapolis to Columbus OH just to work with her.
That’s Mercedes Benz location was great and friendly! I happy buy car from them thank you Credo🙏🏼 Good job guys 👏👏👏👏
Credo was excellent and our overall experience was as well, this our second vehicle purchased from Germain, thanks to your whole team for your help.
We’ve purchased four Mercedes’ from Germain over the years …. It’s always such a great experience from purchase to service! Recently our Mercedes was in for service … our Service Adviser, Joe Struewing was great! Joe is always professional, knowledgeable and constantly updates you on the process - 5 ⭐️ JTMK
It was a great experience dealing with Mercedes’ of Easton. Credo Bizama made buying my new car super easy !
Thank you so much Lisa Vann and your Mercedes benz of easton team for wonderful service you provided during our purchase of our beautiful car. Lisa gave the best of service to my family.... she is professional, attentively and very responsive. She'll do whatever she can to get your desire car. We felt loved and well treated. Thank you Lisa Vann!!!
Eric Gray at the Easton location was professional and attentive. Great customer service. When shopping at Mercedes-Benz Easton ask for Eric he’ll take care of you.
Just wrapped up my second experience working with Eric Gray. The first, I walked in wanting to purchase a car I had seen online to replace my Lexus. After speaking with him, he put me in a vehicle that better suited my needs within my budget. My 2021 GLB was the most enjoyable car I’ve owned, but lacked a couple options I had in my Lexus. He helped me order a 2022 GLB with everything I wanted and kept me posted through the entire 6 month process from order to delivery. I know very little about cars and always left car shopping ...
Chris Anders, my salesman was awesome! He was able to fit me into a small window on the fly get all my paperwork done AND he even delivered the 2nd key and books to me at my lunch appointment as I was in a rush to get outta there. I was thoroughly impressed!
I have taken my Mercedes to MCB Easton for the past 4 years and have always been happy with the professional and courteous service. Chris W. is very knowledgeable about all models and consistently goes to bat for the customer.
Great experience - CW made it such an easy process.
Jessie Jeffrey’s of Mercedes Benz was on point. She was patient and kind and really went out of her way. She came on her day off to help me with my beautiful purchase. I can’t recommend her enough. I just want to say you are awesome and you really made the process easy. Good luck with everything thing. Sincerely, Tony
Buying a car from MB of a Easton was a great experience with no hassle. The entire transaction was seamless and quick. Eric and Chuck were great to work with. Cody was very thorough in showing me everything my new car is capable of. I will definitely be back.
Lisa is the best!!!!!
As in the past, Mercedes Benz of Easton was great to work with. Eric in sales made sure I received the car I wanted and stayed on top of things from start to finish. Chuck in the business office is simply the best. Cody made sure I understood everything about the car before I left the dealership. Lastly, Robert the sales manager came by and was very appreciative of the business. Highly recommend this dealership and the staff!
Ron Roberts did a fantastic job facilitating my car purchase.
Enjoyed working with CW.
I work with chris with a major repair on my GLE 350,he get me a loaner car,hes very professional and respectful 🙏
Drew is working up a sweat to fix the fuse. Thank you for all your hard work.
Jessie and Chris were amazing. They helped my husband and I purchase a new car. The customer service was top notch. I 100% recommend using them next time you visit the dealership. We had an amazing time there.
I recently had the privilege of working with MB of Easton. I worked with CW, and it was a 5 star experience all the way. Great service. Pricing was competitive and fair. I actually flew in from out of town to purchase the car. They rolled out the red carpet for me. Picked me up from the airport. Introduced me to the entire management team. And even purchased me lunch! It was a great experience from start to finish, and I'm glad I made the decision to purchase my car from them. Highly recommended.
Chris Anders was great! Helped make the buying process smooth and was great at keeping in touch on when my car would be ready 😃 so excited for my new car
Every time I get my car serviced here at Mercedes of Easton the experience gets better each time. The many times I bought vehicles and taken them to many different dealers, I’ve left frustrated, upset, and confused but my guy Drew always makes sure that the experience lives up to the name. Drew helped me with my 2nd tire replacement in two months and made the experience exceptional. Ordered the tire and didn’t have to wait for back order, got my vehicle to me in quick and rapid time. Hands down!!! Recommend Mercedes of Easton for all your ...