I'm always impressed with the ease of scheduling service for my vehicle, as well as, the friendly staff and the physical comfortable surroundings . Service details and charges are always fully explained.
Awesome experience!! Eric made my experience effortless. My treatment from the beginning to end was professional, friendly and easy. Raquel in the service department is always amazing. She introduced me to Eric when she realized that I would be in the market for a new C class. I highly recommend this dealership.
Raquel makes the service experience smooth and with a smile. 6 Mercedes 14 trips to the service department and she has never missed making it professional and with positive results.
Helpful. Looking forward to meeting again to learn more about the electronics. Found all of the people very helpful. When we found we needed service 4 days after purchasing the car, the service was very good.
Excellent speed response in getting to m house where my car was located. He knew exactly what to do in getting my car back in service.
I went in looking for a nice car and the staff was so friendly and respectful! I loved it! It was an awesome experience and the staff were really knowledgeable!
We love everything about our Mercedes. But there is one thing which is still in the stone ages comparing it with TESLA motors. ( I own a TESLA too). You must have guessed. It’s the navigation system. Tesla’s navigation is absolutely wonderful. If Mercedes does not change their navigation I might be hard pressed to buy another Mercedes. Thank you
Best all above very happy about your customer service they are help full understand contacting your service Time I enjoy my Mercedes and how they take care off
Have been dealing with MB at Easton for years. Long time MB owners and we always choose Easton. We Enjoy the waiting area and the free car washes. Makes it a pleasant visit
I switched from MAG to Germain Mercedes of Easton around 6 years ago. Germain now services our family's Mercedes, my mothers as well as my brothers 2 Mercedes vehicles. The service given by service manager Eddie Powell is exceptional. He is responsive, communicative and a pleasure to work with. Recently, I had a bit of an emergency in that diesel fuel was put in a non-diesel car of ours. Eddie took my several calls in the evening after hours and helped me resolve the problem. Many thanks to him and his team-