Mercedes-Benz Lease Return Center

1) Purchase or Lease a New Mercedes-Benz

2) Keep Your Mercedes-Benz

We understand if you’ve grown attached to your Mercedes-Benz. You may pay off the remaining balance of your loan or lease at any time before the last payment is due. Once you’ve determined your payoff amount from through MBFS.com or the My MBFS app — you can send a cashier’s check or wire to:

3) Turn In Your Mercedes-Benz

Our simple lease-end process prepares you to say goodbye to your current Mercedes-Benz vehicle. And although you are saying goodbye to one, you can start to think about the next incredible Mercedes-Benz you want to drive. The process for returning your vehicle starts approximately four months prior to your lease maturity date and should include the following steps:

The Credit Card Test

Use The Credit Card Test to assess some of your interior and exterior damage. In general, if interior and exterior damage cannot be seen when a standard-size credit card is placed over it, you won’t be charged.

Interior & Exterior

The following vehicle conditions will result in excess wear and use charges:

• Holes, cracks, gouges, tears, or cuts in the sheet metal or bumper, regardless of size
• Dents that are larger than the size of a credit card
• Scratches that are through the paint and larger than the size of a credit card
• The sixth and each subsequent scratch per panel that is through the paint and smaller than the size of a credit card
• Tears, cuts, holes, or burns to the interior, regardless of size
• Damaged safety items, regardless of size (e.g., torn seat belts)
• Glass or lights that have cracks, stars, holes, or plugs (a star is a chip with one or more legs, and a plug is considered unsafe for vehicles with supplemental restraint systems)
• Collective damage, regardless of size, that is caused by a single event (e.g., hail damage)

Tires & Wheels

The following vehicle conditions will result in excess wear and use charges:

• Wheels that are cracked or bent
• Wheels that weren’t originally equipped with the vehicle at the time of delivery (upgraded aftermarket wheels installed by an authorized Mercedes-Benz dealership are acceptable)
• Rims that are bent or have breaks (regardless of size)
• Tires with less than ⅛-inch tread depth
• Tires that have sidewall damage (which includes plugs and cuts), bulges, or exposed cords
• Tires that are mismatched: Tires on each axle that are not the same size, brand, model, type and/or speed rating, and equivalent in quality and performance to the original tires
• Spare tire and rim (or inflation kit for those vehicles without a spare tire)
• that are missing or not in operable condition

Mechanical & Electric

The following vehicle conditions will result in excess wear and use charges:

• Maintenance specified by the manufacturer has not been performed and documented
• Warranty repairs have not been completed

Aftermarket Modifications

The following vehicle conditions will result in excess wear and use charges:

• The vehicle’s factory-installed parts are not present, are damaged, or are in poor working order
• Third-party aftermarket alterations have not been restored to their original condition
• Changes to vehicle color or the addition of non-factory paint schemes
• Damage caused by parts and accessories removal

Missing Parts

Prior to turn-in, be sure to remove all personal items from the vehicle, complete all scheduled maintenance, and ensure all originally equipped items (if applicable) are returned with your vehicle. These items include, but are not limited to:

• Second key
• Navigation disc or SD card
• DVD system
• Remote controls
• Headrests
• Headphones for entertainment system(s)
• Cargo cover
• Becker MAP PILOT®s
• Tool kit
• Spare tire

If you have any questions regarding the lease-end process or vehicle condition guidelines, please contact the Mercedes-Benz Financial Services Lease Maturity Department at 800-873-5471 or Mercedes-Benz of Easton.